"CACHEBOX was easy to configure and we were very pleased with the support from ApplianSys’ engineers."

Victor Hugo, Network Administrator, EMAX, Peru

"ApplianSys' sales and support staff are perfect. I haven't met such friendly support staff before. They're like my friends now. I can simply ask for help from any one of them."

Naif Orabi, Network Administrator at TAIF Ministry Of Education, Saudi Arabia

"The quality of support I get from ApplianSys is amongst the best. Their caching expertise and commitment to customers really shows"

Dale Pompey, IT Manager at Karib Cable Kelcom International, Trinidad and Tobago

"In my opinion, the support has been legendary. No problem was too small or too big. All got the same high level of professional service and attention."

Peter Atkin, Engineer at Computer Facilities, Uganda

"The pre-sales support we received was great, answering all our questions on functionality and deployment"

Dan Risher, Network Manager, UCG, USA

"I am particularly impressed with the response time, quality of interaction and professionalism shown by ApplianSys support staff"

Udochi Ododo, Network Operations Engineer at Galaxy Backbone Plc, Nigeria

"ApplianSys' support is the best we've seen."

Chris Jones, Network Manager, Macarthur Coal, Australia

"It’s been really valuable having access to support staff that really know their products."

Jonathan Walsh, IT Manager, Boral, Australia

"The training and support that have been accorded to us so far has been useful. We appreciate the supportive attitude."

Derek Wong, Operations/Tech Manager, DST Multimedia, Brunei

Support which Makes Your Life Easier

ApplianSys is not a box shifter – we offer a complete solution. Our aim is to give world class support, making it easy for you to deploy and use CACHEBOX and giving you peace of mind.

support1           We do this by:

  • Offering a high-service support package as standard
  • Ensuring our whole team has the right attitude. Our people focus on being friendly and helpful, highly responsive and “going the extra mile” to look after customers.
  • Working with our local partner network to deliver this service to you wherever you are in the world. Approved Partners receive comprehensive training to ensure you get great support in your time-zone and your language.

We are entirely flexible in meeting customers’ support needs, and offer custom support options, training, consultancy and installation services.

Next: Standard Support Package >

Because CACHEBOX is versatile and scalable, our customers around the world come in all shapes and sizes. ISPs, education authorities, blue-chip multi-nationals, public sector bodies, small businesses, shipping fleets and hotels get more out of their bandwidth with CACHEBOX.

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