"Before deploying DNSBOX I saw the whole networks crash because someone missed out a full-stop..."
Philip Pearce, Strategic Technical Manager, E2BN, UK
"We can now cater for bandwidth intensive content including video and Facebook, significantly improving our customer experience"
Adam Yon, C&W St Helena Networks Manager
"Our bandwidth problems have been practically eliminated. Monitoring & customization is a snap with the web interface."
Desert Academy, Santa Fe, USA
"Support have been excellent. They responded promptly to my requested and resolved my issue in a timely manner."
Damian Roche Capita, English Heritage
"I would say we've easily saved over a million pounds for going down this route with ApplianSys, when you consider.."
Philip Pearce, Strategic Technical Manager, E2BN, UK

The Cable looks up to DNSBOX

May 20, 2014

ApplianSys is pleased to announce that The Cable, an ISP in St Kitts, has purchased a DNSBOX solution to improve the performance of recursive DNS and reduce the overhead associated with authoritative services.

The rapidly growing cable service provider is investing in network equipment to deliver improved user experience. Recent deployments aimed at achieving faster speed from existing cable infrastructure include CACHEBOX and equipment that supports DOCSIS3.0.

The Cable noticed that, whilst CACHEBOX sped up the delivery of data, its customers still experienced unnecessary delay when accessing web content. An investigation with ApplianSys Support found that latency was introduced by slow DNS lookups each time content was requested. As the service provider was relying on Google DNS to resolve queries, lookups had to be sent over the internet and a response received before content could be accessed.

“By deploying DNSBOX200, DNS lookups are now resolved in the local network, eliminating latency,” explains ApplianSys Sales Executive, Ross Horn. “And as DNSBOX is designed for ease of use, The Cable has also reduced the overhead and errors associated with the authoritative DNS services it provides for a growing number of customers.”

The Cable provides broadband, telephony and television services to around 11,000 users on the Caribbean island of St Kitts. It serves a mix of residential customers and enterprises including two large universities.