"DNSBOX allowed us to build a best-practice split DNS architecture in an affordable way."
Harmohan Sood, Reach Internet Ltd, UK
"Quite simply, the CACHEBOX is the ideal solution for ISPs operating where internet bandwidth is in short supply or expensive"
Gregory Eid, Managing Director at Teledata ICT, Ghana
"Support was extremely helpful... They got me set up on Saturday in a matter of moments and followed up on Tuesday to make sure everything was running well"
Damon Rapp Director Of Technology, Claremont Unified School District
"Finding a product like CACHEBOX was a huge relief... we now can effectively manage our 1-to-1 environment."
Keith Stoeber, Network Administrator, Sioux Central CSD, USA
"CACHEBOX is a great product with excellent support."
Manish Govindji, ZEE Communcations, Tanzania

DSL-Elektronika no longer in a BIND

May 16, 2017
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ApplianSys is pleased to announce that Bosnian ISP, DSL-Elektronika, has replaced its previous DNS solution with DNSBOX to improve customer services and ease management headaches.

DSL-Elektronika provides wireless internet and email hosting services to around 15,000 customers over a 4Gbps network.

Previously, the ISP used BIND on LINUX servers for handling customers’ recursive DNS services. However, as its customer base grew, Network Manager Samir Kapetanovic noticed some issues.

“Many customers complained about pages loading slowly – some even reporting session time-outs,” explains Samir. “Because the old servers were worn out and dealing with an increasing number of queries per second, they often became overloaded. This was our core issue.”

On top of this, keeping up with security patches for BIND was a headache, with no way to automate repetitive tasks.

It was obvious to Samir that the network had outgrown the ISP’s existing DNS solution, so he researched and compared high performance DNS caching solutions.

Samir found DNSBOX to be ideal and deployed a high availability clustered pair of DNSBOX220 DNS cache servers.   Customer services were immediately faster and more reliable.

“The DNSBOXes handle recursive DNS queries for our entire network with ease – massively improving customer experience,” says Samir: “We now have a solution to match our performance needs.”

“The biggest management benefit for DSL is that DNSBOX is a supported solution – software and security updates are handled either automatically or via assisted support if needed.  This eliminates the management headaches from the previous solution.  DSL-Elektronika get routinely scheduled releases and rapid-release updates in response to security vulnerabilities,” explains DNSBOX Product Manager, Magdalena Jovanovic.

About

Established in 2008, DSL-Elektronika provides wireless Internet and email hosting services to thousands of customers in North-East Bosnia-Herzegovina from its base in the town of Modrica.