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+44 (0) 8454 50 51 52
+44 (0) 8454 50 51 52
Euro Africa Travel desperately needed to improve call quality and reliability from their existing VoIP system. VOIPBOX helped improved customer satisfaction by increasing call and connection reliability between their head office in London and call centre in Pakistan.
SLiMtel needed to reduce the cost of bandwidth to provide UK termination capabilities for 100 simultaneous calls for a client in Afghanistan. Costs were reduced by $36,000 per month.
Lowcostholidays needed an additional layer of protection against dropped calls and
poor call quality. As well as greater reliability they also got 4x as many calls over the existing links and avoided expensive bandwidth upgrades.
NetServ was suffering call breakup and jitter issues from its own phone services as well
as those provided by customers. VOIPBOX delivered a massive improvement in Quality of Service and reduced VoIP related issues by over 500%.
"I am very happy with the results. The call quality is very good and I don't experience what one would expect using VoIP on highly utilized link."
VoIP Systems Engineer at Spidersat Communications, Tanzania
"Since installing VOIPBOX we’ve seen a massive improvement at our call centre. Very few calls get dropped now and the negative impact it was having on customers has disappeared. It has definitely been a worthwhile investment."
Technician at Euro Africa Travel, UK
"SpiriTel looked at VOIPBOX as a solution to provide additional channels of VoIP capacity for sites that had limited available capacity or where the cost to provide that capacity was too prohibitive."
Technical Director at SpiriTel, UK
