Optimising service provider VoIP offerings

Are you looking for new services to offer customers? Are existing subscribers complaining of poor call reliability? Are bandwidth costs crippling your growth? Before upgrading your connections to improve quality or to add capacity you need to optimise what you've already got.

Deployed between offices, VOIPBOX gives you all the benefits VoIP promises without the headaches.

 

• Increase revenue by enabling more calls
  VOIPBOX dramatically reduces the bandwidth required by VoIP traffic. You can now provide up to 28 high quality G729 calls over a 256K data link rather than the three that are normally possible. The more calls your customers are able to make the more revenue you can generate.

• Add more subscribers
  VOIPBOX reduces the bandwidth required to carry your customers VoIP traffic by up to 80%.  The bandwidth you save can be allocated to new subscribers whilst maintaining call quality for existing customers.  Because your costs are lower than your competitors you can drop your prices to attract more business.

• Add premium services
  You can offer service quality guarantees to customers looking for high quality, reliable connections.

• Improve call reliability and customer satisfaction
  If you're concerned about call reliability, don't be. VOIPBOX failover gives you 'peace of mind' by automatically switching over to configured backup links so your subscribers don't lose any calls in progress.

 

Deployment Scenarios

Whether you're routing calls locally or internationally VOIPBOX makes VoIP work better without affecting other traffic.

Local and International call routing

What's going on?

• The blue bar represents an optimised data connection between locations
• VOIPBOX separates voice and data traffic
• The link between the ISP and externally hosted VoIP PBX can save up to 80% of your bandwidth
• Increased ASR (Average Success Rate)  and ACD (Average Call Duration) over poor quality links
• The connection now frees up capacity for more subscribers

 

Case Study

Euro Africa Travel:
The VOIPBOX solution is used to create a secure link between the London HQ and call centre in Pakistan.

 “Since installing VOIPBOX we’ve seen a massive improvement at our call centre.  Very few calls get dropped now and the negative impact it was having on customers has disappeared.  It has definitely been a worthwhile investment,”

Ahmed Mian – Network Manager

 

Find out more

If you’re looking to dramatically increase the number of calls customers can make, increase VoIP revenue, and save money on bandwidth give us a call on +44 (0) 8454 50 51 52 or fill in your details below and we'll contact you:

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