CACHEBOX helps Teledata ICT stand out from the ISP crowd

Challenge
The business needed to save bandwidth, in order to offer better value to its customers and to attract new business. CACHEBOX offered Teledata a cost-effective and caching-focussed appliance.

Teledata was using a Netcache 1200 to manage its caching but it was difficult to configure and, as the product has now been phased out, the lack of future manufacturer support was a real concern. The high cost of bandwidth in Ghana, with internet accessed via a SAT3 undersea fibre cable, was also an issue.

On top of all the technical problems, Teledata ICT also operates in a highly competitive market, with more than 25 other firms in Ghana offering ISP services. As customers demanded a faster service, Teledata ICT’s Managing Director Gregory EID knew something had to be done.

“We needed a way to differentiate ourselves from our competitors,” he explained. “We already knew caching was one of the best ways to do that, we just needed a new, cost-effective, solution.”

Solution
Gregory purchased and installed a CACHEBOX210 in his network.  The ‘210’ has been tuned to serve over 1,300 http request per second and easily handles the workload on Gregory’s network.

As more than 70% of Teledata’s internet traffic is port 80 traffic and can be cached locally, Gregory is already seeing big bandwidth savings which have lowered his costs and improved the service he can offer to his existing customers.
“There’s a significant improvement in the reliability and quality of our service. We’re also advertising our caching capability to potential customers,” added Gregory. “It’s helping us stand out in the market place and win more business.”

Gregory has also added some extra members to his IT team, allowing him to confidently use some of the CACHEBOX’s more advanced features such as custom access control lists (ACLs). With this feature, Gregory and his team can quickly and easily block access to particular websites if the need arises.

Working with ApplianSys
“I chose to use a CACHEBOX from ApplianSys because the company has a strong focus on web caching solutions,” said Gregory. “Quite simply, the CACHEBOX is the ideal solution for ISPs operating where internet bandwidth is in short supply or very expensive.”